Refund policy

Returns & Exchanges

Our skincare is handcrafted in small batches using fresh, cold‑pressed ingredients. Because of this, we’re unable to accept most returns — but if anything with your order feels off, we’re here to make it right.

If you have any concerns within 14 days of delivery, please reach out. We’ll review the issue and work with you on the best solution.

Damaged, Incorrect, or Defective Products

If your order arrives damaged, incorrect, or defective, contact us at hello@mcarya.com within 10 days of delivery. Please include your order number and clear photos of the product and packaging.

Once received, we’ll provide a replacement, store credit, or refund, depending on what’s most appropriate.